FAQ

Which plugin does what, how licences work, and what happens when you cancel.

Which plugin do I actually need?

Mockup Automator for listing images, your artwork shown in frames and room scenes. Mirrored Edge Automator for files going to be printed on stretched canvas. Split 3 Automator if you sell triptychs. Auto Upscaler when your originals are too small for the size you're selling. Watermark Automator for signing or protecting photos. They don't overlap.

How do I get more than one plugin?

Either buy the ones you want individually, on Adobe Exchange or direct, or buy the Mockup Automator Suite for a flat price covering all five. The Suite is direct-only, it isn't on Adobe Exchange.

Can I add a plugin later?

Yes. Each plugin, and the Suite, is its own separate subscription, so you can add or drop any of them at any time. There's no basket-based discount to recalculate, buying two doesn't cost less than buying them a month apart.

What's the difference between monthly and annual?

Price. Annual works out at roughly four to five months of monthly — $70 a year against $15 a month for Mockup Automator, $50 against $10 for the others, $95 against $30 for the Suite. Same plugins and the same limits either way.

Can I use my licence on more than one computer?

Two machines per plugin licence, intended to cover a desktop and a laptop for the same person, not a shared team licence. A Suite key gets ten activations total, since each of the five plugins activates it separately (five plugins × two machines).

What counts as an export on the free tier?

One finished file. In Mockup Automator, five artworks across two templates is ten exports and uses the whole allowance in a single run. In Split 3 Automator each image produces three panels, so ten exports is three complete triptychs.

Does Scan use up my free exports?

No. Scan writes nothing to disk and never counts against anything. Run it as often as you like.

Bought on Adobe Exchange, is there a free trial?

No. Adobe Exchange purchases are full price from install, no trial, no free tier there. The free 10-export trial only applies to the copy downloaded directly from this site.

How do I activate a licence key?

Once you've bought a plugin, or the Suite, directly, you'll get a licence key from Blink. Paste it into the activation screen shown when you open the plugin. A Suite key works in all five plugins, paste the same key into each one.

I closed the panel and can't find it again

Closing the panel just hides it, the plugin is still installed. In Photoshop, open the Plugins menu in the top menu bar and click the plugin's name to bring it back. If there's no Plugins menu on your version, check Window › Plugins instead.

What happens if I cancel?

Your licence stops working at the end of the period you've paid for, and the plugin returns to its unsubscribed state. Every file you exported while subscribed is yours to keep and use however you like.

How do I cancel an Adobe Exchange subscription?

Not from the plugin screen. Creative Cloud › Apps › Manage plugins only has Install, Enable, Disable and Uninstall — no billing controls, and uninstalling does not cancel anything. Adobe keeps billing you. Cancel at account.adobe.com, or Creative Cloud › your profile icon › Manage account, then Plans or Your subscriptions, and cancel the plugin's line item there.

Do you offer refunds?

Bought on Adobe Exchange, refunds go through Adobe's own process on your Adobe/Creative Cloud account. Bought direct, email [email protected] within 14 days of your first payment and we'll refund it, provided you haven't exported more than 25 files in that time, consistent with trying the plugin rather than using it for production work. If you've clearly gotten real use out of it, we may decline or ask you about it first.

Anything not covered here — email [email protected] and a person will answer.